A mystery.... The type that makes you angry!!

What is it with letting agents? Today we arrived at the flat to carry out some minor repairs (as you do in order to get your deposit back - you hope). I went into the bathroom and realised that the radiator was on. This was strange, as we are not living in the flat and I thought JT had turned the heating off. I asked him and sure enough he reiterated that he had turned the whole thing off. When we opened up the boiler, the heating was on constant and the water was being heated to the max!!

JT is certain is wasn't him and I definitely haven't touched it, leaving a few possibilities. The letting agent, a service man (who could only have obtained keys from the agent), a burglar or the owner of the flat. I phoned the letting agents in a rage (of sorts) and of course (as I expected) they denied it flatly. They have been in the property but have not touched the heating. Strange, we haven't touched it either.

I told them in no uncertain terms that we expected an explanation otherwise we could only assume that there had been an intruder in which case it would be our moral responsibility to phone the police. They replied that we were welcome to call the police and that they wouldn't be able to do much as nothing had been stolen. nothing that is, except our money for however long that boiler has been on for!!

What can we do? They will never admit it if it was them and therefore will not compensate us. The utility suppliers have already taken loads of money from us that they shouldn't have, but the money for whatever has been used is rightfully theirs. Who is paying it? Us. SCUM BAGS!